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Most people find that University life isn’t quite what they expected, and for
some it can be quite daunting.
You may feel homesick and think that you’re the only one who hasn’t settled in.
You may feel you have made the wrong choice of course or institution, or there
may be practical difficulties to deal with.
On this site you can:
Find out more about the support we can offer you
Leave feedback (which will be kept anonymous) about how we can make
improvements within the Union/University to make life better for you.
If you feel that you might have made the wrong choice of course or
institution, there are lots of people who you can talk to who will
understand what you’re going through.
For example, if you’re struggling with the work of your course or with
managing your study, speaking to one of the course or module leaders
may help with solving your problems.
Membership Services Manager: Ffion Mainwaring
Email Ffion : fmainwaring@uwic.ac.uk
Email Pippa: pstory@uwic.ac.uk
Tel Ffion: 02920 41 6344
Tel Pippa: 02920 41 6496
Ffion is based at the Students Union office in the new Campus Centre on
Cyncoed campus, whilst Pippa is based at the Media Centre on the Llandaff
campus. If you have anything bothering you or have any queries, please
don't hesitate to call, email or pop in to see either of us at our office for an informal
but confidential chat! No appointments needed!
Personal Issues
Some people enjoy their course and would like to stay on their course
but have personal or emotional issues which are getting in the way of
their study. Speaking to a counsellor can help you to understand and
deal with your problems.
Visit www.uwic.ac.uk/counselling for more information.
Accommodation
You may be unhappy with your accommodation, either on or off
campus. Speaking to the Halls Office or the Accommodation Office
Staff will help you solve your worries or visit the Students Union
Advice and Representation Centre where we can offer advice and
help when contacting and dealing with landlords and accommodation.
Accommodation Office Tel: 02920 41 6188
Plas Gwyn Halls Office Tel: 02920 41 7065
Cyncoed Halls Office Tel: 02920 41 6339
Not happy with the course you’re on?
Speak to one of the course staff if you’re unhappy with the content
of the course you chose.
Alternatively, if you would rather discuss your course choice with
someone impartial, make an appointment to see a Careers Advisor
(Located on the Cyncoed Campus):
E-mail: careers@uwic.ac.uk
Visit: www.uwic.ac.uk/careers
If you have money worries and are struggling to cope with the cost of paying your tuition fees, speak to the Student Financial Advisory Service in Student Services (Llandaff Campus). They will be able to help with managing your
budget and making sure you’re receiving all the support you’re entitled to.
E-mail: financeadvice@uwic.ac.uk or call 02920 41 6170 for more information.
Health
If you have any concerns about your health, you can drop in to see one of the campus nurses who will be happy to help:
Cyncoed: 02920 41 6175
Colchester Ave.: 02920 41 6178
Howard Gardens: 02920 41 6177
Llandaff: 02920 41 6179
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